Management
You Are NOT Responsible For Client Happiness
Many founders jump all over team members who say things to a client like, “Ad performance is down this month” or “This isn’t growing as
Team Tim Kilroy
June 15, 2022
Agency Growth
Reduce The Risk For Your Prospects To Work With You
If you want to reduce the risks for your prospects, you can do an upfront offer, which means you give some small taste of your
Team Tim Kilroy
June 15, 2022
Agency Challenges
Two Reasons Agencies Experience Client Churn
The top two reasons why agencies experience client churn are obvious and mostly avoidable. The number one reason for churn is that agencies don’t pick
Team Tim Kilroy
June 9, 2022
Agency Growth
Is This What’s Preventing Your Agency From Growing?
What got you here won’t get you there. This is probably true for 70% of people, and 30% of people already have what they need
Team Tim Kilroy
June 9, 2022
Management
Hiring Contractors vs Employees
Agency owners should think about hiring employees versus contractors for a number of reasons. Contractors are the cost of goods. Imagine your service as a
Team Tim Kilroy
May 20, 2022
Sales
Dealing With The “Let Me Think About It” Response
Most of the time when people say, “I have to think about it” it’s because they’re having an internal disagreement. Their emotion might be saying,
Team Tim Kilroy
May 20, 2022