How to audit agency sales calls for deal-killing friction
A practical call review can reveal where qualification, discovery and next steps break down before an agency changes its pitch or process.
A practical call review can reveal where qualification, discovery and next steps break down before an agency changes its pitch or process.
Before handing sales to a rep, agency owners should be able to explain how a qualified opportunity moves from first conversation to signed work.
Paid discovery can improve the quality of an agency’s scope, but it changes the buying decision and may lengthen the path to a signed project.
Use a business-first sequence to uncover what a prospect needs to change before you discuss scope, tactics or price.