Several months ago, we were so lucky to host Juliana Marulanda from Scaletime.co!
She gave us a terrific presentation full of actionable information.
Some of the highlights:
- Maximizing Your Social Capital: During the sales process, you create an enormous amount of goodwill – how can you maximize it’s value during onboarding.
- The Better The Onboarding, The Higher the Customer LTV: Happier clients stay longer – duh. But that happiness index starts at onboarding.
- A Horde of Onboarding Hacks: Juliana didn’t hold back any secrets!
There is more, but I think you should probably just watch it on your own!