Several months ago, we were so lucky to host Juliana Marulanda from Scaletime.co!

She gave us a terrific presentation full of actionable information.

Some of the highlights:

  1. Maximizing Your Social Capital:¬†During the sales process, you create an enormous amount of goodwill – how can you maximize it’s value during onboarding.
  2. The Better The Onboarding, The Higher the Customer LTV: Happier clients stay longer – duh. But that happiness index starts at onboarding.
  3. A Horde of Onboarding Hacks: Juliana didn’t hold back any secrets!

There is more, but I think you should probably just watch it on your own!

 

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