Category: Management

An agency owner’s first hire should be a hire that can handle things that are outcome independent. This means that it doesn’t matter who does

Understand that you’re not the delivery engine that makes your agency go. You’re the executive engine that makes your agency go. Being an executive and

Problem clients come from one place, a poor sales process. If, as an organization, you’re focused only on closing the deal, you’re not going to

Determining what to charge for your services can be looked at from different perspectives. If you look at it from your perspective, you look at

So many founders have started their agency because they’re really good at something. I began my first agency because I knew all about search.  It took